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Q: Where do you ship from?
We ship from our fulfillment center in Florida, USA.
Q: Do you ship internationally?
Currently, we only ship within the United States.
Q: How long does shipping take?
On-Time Fulfillment Promise: Most orders are fulfilled within 1 business day — and 92% within just 12 business hours.
Shipping times vary depending on your location and chosen method. Most orders arrive within 2–5 business days after processing.
Q: Do you offer free shipping?
Yes! We offer free shipping on orders over $50.
For smaller orders, we keep it simple:
• Just $4.99 for orders between $10–$49.99
Affordable, fast, and fair—just how it should be.
Q: What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure checkout options.
Q: Can I change or cancel my order?
We process orders quickly, but if you contact us right away, we’ll do our best to help. Email us at info@makerparts3d.com.
Q: What’s your return policy?
We accept returns within 30 days of purchase on most items. Products must be unused and in their original packaging. A flat $4.99 return shipping fee applies. For full details, check our Refund Policy.
Q: What if I receive a defective or wrong item?
If you receive the wrong item or something arrives defective, contact us right away. We’ll make it right with a replacement or full refund—no return fee in those cases.
Email us at info@makerparts3d.com
Q: Are your parts compatible with my 3D printer?
We do our best to list compatible models, sizes, and specifications on each product page.
However, we always recommend double-checking your printer’s requirements before ordering. If you’re unsure, feel free to reach out — we’re happy to help you confirm compatibility.
Q: Do you sell branded or compatible parts?
We offer a curated selection of branded and compatible parts for 3D Printers, all chosen for their quality and reliability. Every product is clearly labeled, so you can shop with confidence knowing exactly what you're getting.
Q: Can you help me choose the right part?
Absolutely! Reach out to us with your printer model and issue — we’re happy to help you find what you need.
Email us at info@makerparts3d.com
Q: How can I contact you?
You can reach us by email at info@makerparts3d.com or try our live chat during business hours.
Q: Do you offer technical support?
While we don’t offer repair services, we’re happy to help you troubleshoot and select the right components.
